Product Service

WARRANTY

ÉON CORE GUARANTEES WARRANTY PERIOD FOR 6 MONTHS FROM THE ORIGINAL PURCHASE DATE. THE WARRANTY PERIOD COVERS ANY MANUFACTURING DEFECTS OR ISSUES WITH THE PRODUCT. TO APPLY THE WARRANTY, PRODUCT SERVICE TEAM MAY NEED TO VERIFY THE DEFECT.

THE WARRANTY MAY NOT BE APPLICABLE IF THE PURCHASE DOCUMENTATION PROVIDED AT THE TIME OF PURCHASE, SUCH AS THE AUTHENTICITY CERTIFICATE CARD (FROM MAY 2025) OR PURCHASE RECEIPT, CANNOT BE VERIFIED.

PRODUCT SERVICE WARRANTY

ÉON CORE GUARANTEES REPAIR AND CARE SERVICE FOR 6 MONTHS FROM THE ORIGINAL PURCHASE DATE.

EVEN WITHIN THE WARRANTY PERIOD, CHARGES MAY APPLY, AND WE OFFER BEST SOLUTIONS TO RESOLVE ANY PRODUCT ISSUES THAT MAY ARISE DURING USE.

YOU CAN REQUEST PRODUCT SERVICE AFTER THE WARRANTY PERIOD HAS EXPIRED, BUT CERTAIN SERVICESMAY BE LIMITED DEPENDING ON THE PRODUCT CONDITION.

To take advantage of the guarantee, you need to email us eon.core.jewelry@gmail.com